by Natasha Welcher | Oct 9, 2017 | Uncategorized
“Psychological safety describes a team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves.” — Amy Edmondson A manager said angrily to her staff member, “This work is not up to par. Don’t you...
by Natasha Welcher | Sep 28, 2017 | Uncategorized
“The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.” —Sydney J. Harris An executive I work with shared with me...
by Natasha Welcher | Sep 21, 2017 | Uncategorized
“I think the next best thing to solving a problem is finding some humor in it.”— Frank A. Clark A client told me how angry he was with his long-time business partner. “How can he be so stupid?” The partners were disagreeing again about something they...
by Natasha Welcher | Sep 7, 2017 | Uncategorized
“Gratitude can transform common days into thanksgivings, turn routine jobs into joy, and change ordinary opportunities into blessings.”—William Arthur Ward By now you are likely to have heard of the many benefits of being grateful. You will experience more inner ease,...
by Natasha Welcher | Aug 31, 2017 | Uncategorized
“When people honor each other, there is a trust established that leads to synergy, interdependence, and deep respect. Both parties make decisions and choices based on what is right, what is best, what is valued most highly.”—Blaine Lee We cannot...